LEGAL SUPPORT TEAMS
THE EVOLVING ROLE OF LEGAL SUPPORT TEAMS
At a time where 74% of firms are facing increased pressure from clients to ensure work is completed in the most cost-effective manner, legal support teams continue to play a crucial role in driving your firm's performance, competitiveness and profitability. However, this group has faced a number of challenges in recent years including increased lawyer to secretary ratios, moves towards centralisation and outsourcing, and the rise of AI.
For many firms, this disruption to the traditional job role of legal support teams has led to frustration, disengagement and operational inefficiencies, with 53% of firms reporting an increase in support staff attrition in the last 12 months.
TEAM COHESION
Investing in your legal support team's development is not only essential to ensure that they have the skills necessary to navigate the changing legal landscape, it also demonstrates that you value these individuals and the contribution they make to your firm's overall success.
LEVERAGING LEGAL SUPPORT TEAMS
Our four-part programme is designed to empower legal support teams to:
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Maintain operational efficiency as they navigate the pressures of the changing legal landscape
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Build and maintain collaborative relationships with fee-earners in the hybrid workplace
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Enhance their intrinsic motivation and engagement
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Support their overall mental and physical wellbeing