LEGAL SUPPORT TEAMS
A crucial element of your firm's success
THE EVOLVING ROLE OF LEGAL SUPPORT TEAMS
In response to evolving legal technology, the global pandemic and the current economic climate, 93% of firms have made changes to support roles in the last two years. For many firms this has resulted in changed job roles, moves towards centralisation/outsourcing and redundancies, and subsequently firms have seen a lack of motivation and effectiveness within legal support teams.
Inequality in remote working policies has also contributed to 53% of firms reporting an increase in support staff attrition in the last 12 months.
In addition, increased lawyer to secretary ratios and the mass movement of talent in the legal sector has resulted in secretaries and PA’s working with many new joiners largely in a remote working environment which has led to further problems driving operational efficiency.
TEAM COHESION
Investing in your legal support team's development is not only essential to ensure that they have the skills necessary to navigate the changing legal landscape, but crucial to demonstrate that you value these individuals and the role they play in your firm's overall success.
LEVERAGING LEGAL SUPPORT TEAMS
Our four-part programme is designed to empower legal support teams to:
-
Maintain operation efficiency as they navigate the pressures of the changing legal landscape
-
Build and maintain collaborative relationships with fee-earners in the hybrid workplace
-
Enhance their intrinsic motivation and engagement
-
Support their overall mental and physical wellbeing