CLIENT SERVICES COORDINATOR

We are a leading training provider to the legal sector, partnering with over 80 firms, including high-profile London and US law firms with a strong global presence.

We are currently recruiting for a Client Services Coordinator to play a central role in our client management operations, ensuring the seamless delivery of our training programmes.

Details

30-40 hours per week
Freelance role
100% remote working
Competitive hourly rate

Overview

We are looking for a proactive and detail-oriented professional to act as a key point of contact for our clients. The Client Services Coordinator will work closely with our Head of Clients Services, Key Account Managers and Trainers to provide a first-class client experience.

This role is ideal for someone who is highly organised, detail-focused, and process-driven. As Client Services Coordinator, you will be responsible for handling the behind-the-scenes processes that ensure our training programmes are delivered smoothly from start to finish.

Responsibilities

Coordinating the end-to-end client journey, from proposal through to programme delivery and feedback
Preparing and tailoring client proposals, training materials and booking confirmations
Scheduling training programmes and managing trainer diaries
Overseeing and coordinating pre- and post-training processes, including participant communications and feedback reporting
Proofreading, diary management and completing ad hoc administrative tasks to support quality and consistency

Core skills

Excellent communication and interpersonal skills, with a client-first mindset
Strong organisational and coordination abilities with the ability to follow processes and manage multiple tasks simultaneously
Exceptional attention to detail and grammatical accuracy
Ability to perform well in a fast-paced and dynamic environment
High proficiency in Zoom, Google Drive, and Canva

What we offer

Extensive training and learning opportunities that include direct interaction and mentorship with seasoned professionals
Excellent career progression pathways and recognised contributions within a growing company
Opportunity to inform and contribute to Leading Minds client management strategy
Be part of an organisation that has a meaningful impact on the legal industry
A dynamic and fast-paced remote working environment

Application

If you meet the above requirements and would like to join the team at Leading Minds, please send your CV & Cover Letter to info@leadingmindsglobal.com. Applications without a cover letter will not be considered.